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Who we serve · Sheet 04Epiidosis Africa Limited · Drawing set · Rev B

Who we serve

Built around the businesses building East Africa.

Five kinds of client, each with its own questions.

Aerial view of Nairobi's skyline spreading out between green landscape
Fig. 04.1 · Nairobi from the air1.2921° S, 36.8219° E
Sheet 04.2 / QuestionsFive starting points

Questions clients ask us

Each question opens a conversation. Choose yours to see the typical challenges behind it.

Sheet 04.3 / ContractorsClient type A
Construction workers in hard hats in discussion on site
Construction workers on scaffolding in Nairobi

Contractors

“Is this tender bankable?”

Typical challenges

  • 01Performance and advance-payment guarantees
  • 01Contract finance for mobilisation
  • 03Site safety and workforce compliance

More for contractors See the project readiness drawing

Sheet 04.4 / DevelopersClient type B
A residential building under construction beside finished apartment blocks
Concrete overpass and pillars against a clear sky

Developers

“How should we structure the project?”

Typical challenges

  • 01SPV and capital structure
  • 01Construction facilities
  • 04Insurance programme across the build

More for developers Tell us about your project

Sheet 04.5 / Importers & suppliersClient type C
A cargo ship on the Indian Ocean near Mombasa under a clear blue sky
Aerial view of a cargo truck on a highway

Importers & suppliers

“Can we fund the next shipment?”

Typical challenges

  • 01Letters of credit and guarantees
  • 01Working capital for stock
  • 04Cargo and contract risk

More for importers Tell us about your project

Sheet 04.6 / Growing SMEsClient type D
A woman working at a computer desk in a bright modern office
A young trader leaning on his shop counter in a busy market

Growing SMEs

“Are we ready for a lender or investor?”

Typical challenges

  • 01Financial readiness
  • 03HR policies and hiring
  • 02Market intelligence

More for growing SMEs Tell us about your business

Sheet 04.7 / InvestorsClient type E
A contemporary high-rise facade in Nairobi under a bright sky
Mombasa's waterfront with buildings among green trees

Investors

“What does this market really look like?”

Typical challenges

  • 02Market entry research
  • 01Company setup and banking
  • 03Local hiring

More for investors Tell us what you're assessing

Sheet 04.8 / Deep-divePhase drawing

Contractors: project readiness

Drone view of a developing construction site in Konza, Machakos County, with a dump truck on dirt roads
Fig. 04.8a · Konza, Machakos County
Fig. 04.8b · Project readinessPhases × practices · NTS
Contractors: project readinessPhase drawing. Four phases from left to right: Tender, Mobilise, Build and Handover. Rows show the practices touching each phase. Tender: market and competitor research (Understand), guarantee readiness (Finance), contract insurance clause review (Protect, subject to partner confirmation). Mobilise: advance-payment guarantee and contract finance (Finance), recruitment and safety induction (Staff). Build: insurance programme review (Protect, subject to partner confirmation), training and first aid (Staff). Handover: claims support (Protect, subject to partner confirmation), performance guarantee preparation (Finance).01 · FINANCE02 · UNDERSTAND03 · STAFF04 · PROTECT01 · TENDER02 · MOBILISE03 · BUILD04 · HANDOVERMarket and competitorresearchGuarantee readinessContract insuranceclause reviewSUBJECT TO PARTNER CONFIRMATIONAdvance-payment guaranteeand contract financeRecruitment andsafety inductionInsurance programmereviewSUBJECT TO PARTNER CONFIRMATIONTraining and first aidClaims supportSUBJECT TO PARTNER CONFIRMATIONPerformance guaranteepreparation

  1. 01 · Tender

    • 02Market and competitor research
    • 01Guarantee readiness
    • 04Contract insurance clause review Subject to partner confirmation

  2. 02 · Mobilise

    • 01Advance-payment guarantee and contract finance
    • 03Recruitment and safety induction

  3. 03 · Build

    • 04Insurance programme review Subject to partner confirmation
    • 03Training and first aid

  4. 04 · Handover

    • 04Claims support Subject to partner confirmation
    • 01Performance guarantee preparation
Legend
  • Practice touchpoint 01–04
  • Project timeline
  • Subject to partner confirmationConstruction-insurance items
Sheet 04.9 / Next stepContact

Tell us about your project

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